Setting up your AI agent for business chatbot: A simple guide to Arti from Click4Assistance
Learn how to set up Arti, the AI agent chatbot from Click4Assistance. Quick setup, UK-based support, and real results. Discover the benefits of AI on your website or intranet.
You don’t need a team of developers or a six-month lead time to launch a powerful AI chatbot.
With Arti, the AI agent chatbot from Click4Assistance, setup is fast, straightforward and fully supported by our in-house UK team – so you can start delivering smarter, more responsive service in days, not months.
What is an AI agent?
An AI agent is an advanced type of chatbot that uses artificial intelligence and natural language processing to simulate human-like conversations. Unlike basic chatbots that follow rigid scripts, AI agents understand intent, adapt to different inputs, and learn from interactions.
Click4Assistance’s AI agent, Arti, is designed specifically to enhance customer service on your website or intranet – delivering instant, intelligent answers, triaging enquiries, and escalating to human agents when needed.
Benefits of having an AI agent on your website or intranet
Organisations across the UK are adding AI agents like Arti to their websites and intranets to improve efficiency, reduce pressure on teams, and enhance user experience. Benefits include:
24/7 support: AI agents don’t take breaks or log off, so users can get help any time
Reduced workload: By answering FAQs and handling repetitive queries, Arti frees up your staff to focus on high-value tasks
Faster response times: Visitors don’t wait in queues; they get instant help
Improved user satisfaction: Friendly, helpful interactions keep users engaged
Better use of resources: AI agents cut operational costs by automating first-line support
Multilingual support for a global audience: Effortlessly understand and respond in a variety of languages.
Whether your audience includes customers, students, tenants, patients or staff, Arti can be tailored to suit their needs – and yours.
Here’s how easy it is to get started with Arti
No technical headaches
Arti is part of the Click4Assistance platform, so it integrates smoothly with your existing live chat solution. There’s no need for third-party tools or complex code – just smart, intuitive setup options that make configuration simple.
Tailored to your business
From tone of voice to pre-loaded answers, Arti is fully customisable. You choose what it says, how it looks, and how it behaves – with guidance from our team every step of the way.
Ready to learn
It’s easy to create and train your AI agent chatbot. Simply upload your documents – maybe from Word, Excel or your website URLs. Arti handles the rest and starts handling enquiries straight away.
Flexible and future-ready
As your needs evolve, so can Arti. You can add new intents, change workflows, and update content without starting from scratch – giving you complete control with zero disruption.
Supported by real people
Our UK-based Click4Assistance experts are on hand to help you configure Arti, train it to match your goals, and optimise performance as you grow. You're not left to figure it out alone.
Discover the possibilities with Arti the AI agent
Instant access to your knowledge base – Find answers within your existing articles and resources
Detailed product information – Arti has the latest product details, from prices to stock availability
Brochure-based enquiries – Arti can answer questions based on the information in your brochures
Comprehensive website content search – Arti knows your website inside and out, ready to guide visitors through your content
Legal document assistance – From terms and conditions to policies and agreements, Arti can help clarify legal documents.
Watch Arti in action
Book a demo: https://www.click4assistance.co.uk/live-chat-software-demonstration
