10 October 2019
Prepare Your Clients for Brexit
Google has been emailing users of their Ads platform to inform them about changes the tech giant is making to their terms and policies. This is due to the possibility of the UK leaving the EU on 31st October and incorporating an amended version of the GDPR into UK law.
Other companies will soon have to follow suit and it’s not just those residing in Silicon Valley. Organisations within Europe could also have to make major changes in order to continue trading with the UK.
Google has been proactive with their approach, however others will wait until it is evident that the UK is actually leaving before making additional changes.
It’s Better to be Prepared
The Scouts have always followed the moto ‘Be Prepared’. This reduces any nasty surprises and helps beat sudden demand for a compliant provider. Therefore, rather than waiting to see if your clients’ providers will make the necessary changes when the UK leaves, why not be proactive and offer them a service that is already UK based?
If your clients are currently using live chat software, or ask your company for a recommendation of the communication channel in the future, your first step should be speaking with our knowledgeable team. They are kept up to date with the latest changes in UK law, ensuring that your clients’ are complying with regulations whilst providing the best service to their customers.
We offer a fully secure and resilient live chat website solution that resides in the UK. All data is processed and transmitted within the UK complying with data protection laws. This is backed up by our staff’s knowledge and expertise, providing you with a dedicated account manager and support engineer based within the UK to ensure a successful implementation.
Flexible Partnership Programmes
Our partnerships are versatile to allow you to define the level of your involvement.
The affiliate model attracts a share in the on-going revenue, whether you simply recommend a customer to use our software, or implement the solution within their website. This is our commission based referral scheme. It is hassle-free with our finance team handling billing and payment collection. Your clients will be fully supported with top class customer service (take a look at our 5* Trustpilot Reviews) whilst you receive a percentage of their subscription every month.
Our reseller option provides you with complete project ownership where you retain client control and invoice them directly allowing you to mark-up your services. Earn additional income from project management including implementation, customisation and configuration whilst receiving substantial discounts on our published licence prices.
With both our partnership programmes you may also qualify for live chat free of charge for your website!
How to Implement the UK’s Premier Live Chat Software
With just a small piece of HMTL script to add to the website, implementation couldn’t be easier. When an account is created the script is emailed directly to you, alternatively it can be accessed within the solution at any time.
The script can be added to a test page before making its debut on your client’s website to check any configuration updates and ensure the service meets the client’s expectations.
How to Customise and Configure the Live Chat Website Software
Regardless of whether you are on trial or have selected a subscribed package, the solution provides you with access to customise the live chat.
The simple editor enables you to easily configure the style by uploading the client’s logo and selecting their corporate colour scheme. Whereas, the advanced editor provides access to the HTML and CSS for all the visitor facing windows.
How to set up an Account and Get Started
Click on the ‘FREE TRIAL’ button at the top of this page, this will direct you to our create an account process. Just simply enter the relevant details (your email address, your client’s domain etc.) and in less than a minute the account will be ready.
You can download the lightweight desktop application or use the browser log in. We recommend the application for individuals using the software on a long-term basis (for full project management) whereas the web browser is ideal for those doing the initial implementation but passing it over to the client as soon as possible.
Once you have logged into the solution for the first time, we suggest adding the necessary users so they can take full advantage of the free trial. This can be done within ‘My Account / Users’. It is also recommended that the script is added to the website as soon as possible in order to evaluate the performance of the communication channel.
The UK leaving the EU is going to shake up how many organisations trade with the nation. Ensure you protect your clients by choosing providers who can comply with any new UK laws with minimal impact to your client’s service.
For more information regarding our live chat website solution or becoming a partner, contact our team on 01268 524628 or email firstname.lastname@example.org.