Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI Agents
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Agent Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

11 December 2012 Tips for using Online Chat Software | 6563 views

The Toolbox live chat software is now Fully Compatible with Apple Operating Systems

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Related Blogs

09 May 2014

Balancing Value and Volume with MS Dynamics CRM and Online Chat Software

30 May 2013

Introducing New Live Chat Software Pop-Up Notifications!

13 March 2013

Live Chat Software that’s Compatible with any Platform

Click4Assistance’s Live Chat Software is now fully compatible with Apple Operating Systems. This means Mac computer users can access all of the great new features offered by the Toolbox.

Don’t miss out on Conversion Tracking, Hotspots and the hugely popular Live Visitor Monitoring

The online gateway is easily accessible. Thanks to our cloud based solution, there’s no need to run a Windows Emulator. All you need is an internet connection and a web browser to chat live with your visitors, regardless of operating system.

Want to find out more about using Click4Assistance on an Apple OS? Give our friendly team a call on 0845 123 5871.

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Code, Curiosity, and Continents: Meet Prajakta Charde, Full Stack Developer at Click4Assistance

Meet Prajakta Charde, Full Stack Developer at Click4Assistance. With 8 years of experience across five industries and a role contributing to Arti, C4A's AI agent, Prajakta brings technical depth, genuine curiosity, and a global perspective to the team.

11 Jun 2026

Is Your Customer Engagement Strategy Ready for Kick-Off?

The wait is finally over. The 2026 FIFA World Cup is underway, bringing with it the excitement, drama, anticipation, and unforgettable moments that only football's biggest tournament can deliver.

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Breaking Language Barriers in Live Chat

Click4Assistance has recently introduced translation functionality, providing organisations a new way to bridge communication gaps in real time. This feature allows operators to instantly translate incoming messages using ChatGPT, enabling smoother, clearer conversations.