15 December 2021
Deck The Halls: Santabot Is Back
Santabot is a fun chatbot from Click4Assistance for both children and adults. He’s here to tell you that Christmas has come early for business, and he’s offering the best live chat provider for free, so you can instantly engage with website visitors in real time.
For years, Click4Assistance has been providing business customers with powerful chat solutions for their enterprises. But around Christmas time, we like to have a little fun. As such, we’ve developed Santabot, a santa-themed piece of chat software that shows you just how innovative, rewarding and funny chatbots can be.
Unfortunately the regular Santa hasn’t been able to get out as much as he usually would because of all the COVID-19 restrictions. In fact, he’s been so shut away, it has been hard for him to read all the letters he’s received from young people and adults who still believe in him all over the world.
Because of this, Click4Assistance has developed the next best thing: Santabot. Both children and adults can chat with him and tell him their Christmas wishes and feel like they’re communicating with the real Santa. Who knows, perhaps they are!
Santabot begins by greeting you in the normal way – “ho ho ho” etcetera – and then goes on to ask if you’re a child or an adult. How you respond determines the outcome of the rest of the conversation. If you’re under the age of 18, Santabot will first remind you that you should always be with an adult whenever you talk to anyone online. He says, you must never give a stranger any information about yourself, such as where you live or go to school.
He then goes on to ask you what is your favourite thing about Christmas. Options include presents, sweeties, being with family and Christmas dinner. He will then respond in kind. For example, if you say that presents are your favorite part of the holiday season, he will then ask you if you have been good this year. If you say “yes,” Santabot says that he will check against his list of people who have been goodie goodie two-shoes. If you have been bad all year, then he reminds you that you still have a chance to become a virtuous person before Christmas Eve arrives.
For adults, Santabot is much more focused on helping your business achieve customer service excellence. He reminds you that setting up a chatbot for your webpage automates responses to user queries and allows you to selectively transfer chats to real operators.
If you tell Santabot that you have a website that would benefit from a chatbot, he then informs you that the cost is less than you might think. He can set you up with one for less than £2.50 per day. This year, he says, he is teaming up with Click4Assistance, the best live chat provider, to make sure that all websites can have Live Chat for free. Now that’s what we call a Christmas present! Just give him your business email address and he can send you all the details.