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Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.	AI Chatbot Enable chats to be handled automatically using our Chatbot AI system, with IBM Watson integration.	smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.	Messaging Communicate with visitors over multiple instant messaging systems.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Company

About Us Established in the UK at the origin of the live chat concept.	Managed Service Details of our managed chat handling service.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.
Vacancies Work for a growing company, view our latest opportunities.	Contact Us Easily contact our teams by phone, email and chat.

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Estate Agents Digitalising the Estate Agent and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Finance Making Financial organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Blogs

UK Live Chat Software Provider Click4Assistance Welcomes Apprentice

Further to our recent expansion news, UK Live Chat Software Provider,Click4Assistance is proud to announce our continuing support of the National Apprentice Scheme. We hope you will join us in welcoming our new team member Jamie Smith, an avid gamer who has always taken an enthusiastic interest in all things technological, as well as a keen interest in BMX cycling sport.

Jamie will be joining the support team and already has a firm grasp of the Click4Assistance Live Chat Software solution

Studying City & Guilds Level 3 Software and Web Development, Jamie will be trained in a variety of aspects including developing, testing and maintaining both cloud and application based solutions.

All of us here are looking forward to supporting Jamie as he embarks on a successful career and hope he enjoys his time with the company!

WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

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BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.

MOST POPULAR

Click4Assistance UK Software Provider Partners with Largest UK Furniture Retailer

04 October 2013

How GDPR Affects Live Chat Software

08 January 2018

Securing Your Live Chat Integration to Comply with GDPR

22 February 2018

WE HELP BUSINESSES COMMUNICATE

FIND OUT MORE

BLOG ARTICLE AUTHOR: GEMMA BAKER

MOST POPULAR

Click4Assistance UK Software Provider Partners with Largest UK Furniture Retailer

04 October 2013

How GDPR Affects Live Chat Software

08 January 2018

Securing Your Live Chat Integration to Comply with GDPR

22 February 2018

SMALL OR MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

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CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

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THE PUBLIC
SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.

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Click4Assistance UK Live Chat Software

	Click4Assistance UK Software Provider
	Industry Specific Web Chat Software
	Adding Live Chat Software
	Website Chat Software - The Benefits
	Tips for using Online Chat Software

	Click4Assistance UK Software Provider
	Industry Specific Web Chat Software
	Adding Live Chat Software
	Website Chat Software - The Benefits
	Tips for using Online Chat Software

UK Live Chat Software Provider Click4Assistance Welcomes Apprentice

Jamie will be joining the support team and already has a firm grasp of the Click4Assistance Live Chat Software solution

WE HELP BUSINESSES COMMUNICATE

BLOG ARTICLE AUTHOR: GEMMA BAKER

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WE HELP BUSINESSES COMMUNICATE

BLOG ARTICLE AUTHOR: GEMMA BAKER

TAGS

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SMALL OR MEDIUM SIZED ENTERPRISE

CORPORATE ORGANISATION

THE PUBLIC
SECTOR

UK Web Chat Software Provider

	I came here by mistake.

	I'm investigating live chat, but...

UK Live Chat Software Provider Click4Assistance Welcomes Apprentice

Jamie will be joining the support team and already has a firm grasp of the Click4Assistance Live Chat Software solution

WE HELP BUSINESSES COMMUNICATE

BLOG ARTICLE AUTHOR: GEMMA BAKER

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CATEGORIES

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BLOG ARTICLE AUTHOR: GEMMA BAKER

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SMALL OR MEDIUM SIZED ENTERPRISE

CORPORATE ORGANISATION

THE PUBLICSECTOR

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THE PUBLIC
SECTOR