Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI Agents
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Agent Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

18 September 2014 Tips for using Online Chat Software | 7035 views

Web Chat Software Provider Click4Assistance Partners with International Government Organisation

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Related Blogs

02 June 2015

The significance of chat software for voluntary organisations

23 April 2015

UK primary school admission enquiries can be a breeze with our web chat software

20 January 2015

Web Chat Software - A Better International Channel

Click4Assistance, provider of web chat software, is proud to announce our latest partnership with the Brazilian Naval Commission in Europe.

The BNCE approached Click4Assistance to develop an extension to our web chat software to provide a new meeting room functionality, which allows multiple operators and visitors to converse in a conference environment. Following in depth consultations with a senior account manager, our developers designed, configured and tested a whole new bespoke feature in line with the BNCE’s strict specification.

Once development was completed, our account management team compiled a training plan and visited the BNCE offices in London to deliver both administrator and agent training, and conducted a simulation test of the reverse auction with well-received results.

“On behalf of the BNCE, I would like to thank you for all your positive energy and fabulous information delivered with style and clarity. The software has exceeded our expectations so far and we look forward to our continued business relationship.”

Sandra Grahor, Public Tenders Division, BNCE

With this bespoke development delivered accurately and on time, we are looking forward to working further with the Brazilian Naval Commission in Europe, and will be supporting their team as the web chat software solution is extended to the Washington offices.

If you would like further information on bespoke development or on the Meeting Rooms mentioned in this article, please get in touch with our account managers on 0845 123 5871 or email theteam@click4assistance.co.uk.

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