Click4Assistance glyph Flower shape graphic Rectangle shape
03 December 2015 | 4490 views

Get ready for 2016 with a Live Chat System

Get ready for 2016 with a Live Chat System

With the new year looming, now is a good time to evaluate your university’s website and how well it is working, adding a live chat system will be a good start for 2016 preparing for the deadlines ahead.

 

It is that time of the year when many Universities are winding down for Christmas with turkey and presents on their mind, but this quiet period is also a great time to think about implementing a Live Chat System. With the next deadline for undergraduate courses being 15 January 2016, many students will be searching websites over the Christmas period with family and friends to discuss the forthcoming New Year and plans for the future.

A contact number and email address on your website is useful but if your website also has a live chat system it does make direct contact with potential students much easier. Click4Assistance currently works with more than 20 universities including the University of Liverpool, Glyndwr University and Southampton Solent University.

How can Click4Assistance’s Online Help Chat assist with deadlines?

Business Chat - Ornament

 

 

 

 

 

 

 

An online help chat system efficiently allows your teams to speak to multiple students simultaneously, unlike a telephone call. It is also 100% customisable which means it can integrate seamlessly within the design of your website. Online help chats are fully accessible allowing international and disabled students a means of communicating for free in real time, and files can be sent containing information in a digital format to make life easier for Universities and students alike.

A business chat can add real value to your marketing, outreach and recruitment campaigns. Start 2016 on a positive note by putting a stop to underperforming campaigns and instead re-invest your budget into something new and exciting for the New Year. With every University trying to make themselves as attractive to students as possible, it is important that your web presence is the best it can be.

Why universities choose Click4Assistance’s Live Chat System

Our friendly University Coordinators have years of experience within the education sector and will be happy to offer advice. For more information or for a free demonstration of our business chat software, contact us on Tel: 0845 123 5871, email us on theteam@click4assistance.co.uk or start a chat at www.click4Assistance.co.uk!

2015 has been a great year for us here at Click4Assistance and we believe 2016 will be even better. All the team wish you a Merry Christmas and a very successful 2016.

Popular Blogs

The Best Ways to Cross Sell and Upsell with Live Chat Services 20 Dec 2016

The Best Ways to Cross Sell and Upsell with Live Chat Services

“Here is a simple but powerful rule – always give people more than they expect to get.” – Nelson Boswell.

Read more
Large Insurance Firm Implements Live Chat for Web 24 Aug 2016

Large Insurance Firm Implements Live Chat for Web

One Call Direct compares car, home, van and travel insurance from a panel of trusted insurance brands. They also offer many other insurance products and services including breakdown, short term and learner driver insurance.

Read more
Norfolk County Council Offers Chat as Another Contact Method for Residents 7 Jun 2018

Norfolk County Council Offers Chat as Another Contact Method for Residents

Norfolk County Council approached Click4Assistance in March 2017 with their requirements to add chat to website. After going through the procurement process, a few organisational shifts in project managers and tweaks to their chat configuration, the Council was ready to unveil their new communication channel to residents in January 2018.

Read more

Find out more

Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

Find out more
Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

Find out more
integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

Find out more

Discover more

Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

Download web chat and chatbot examples for your industry

Embrace new ways of engaging with your audience!