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Get ready for 2016 with a Live Chat System
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03 December 2015

Gemma Baker

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Get ready for 2016 with a Live Chat System

With the new year looming, now is a good time to evaluate your university’s website and how well it is working, adding a live chat system will be a good start for 2016 preparing for the deadlines ahead.


 

It is that time of the year when many Universities are winding down for Christmas with turkey and presents on their mind, but this quiet period is also a great time to think about implementing a Live Chat System. With the next deadline for undergraduate courses being 15 January 2016, many students will be searching websites over the Christmas period with family and friends to discuss the forthcoming New Year and plans for the future.

A contact number and email address on your website is useful but if your website also has a live chat system it does make direct contact with potential students much easier. Click4Assistance currently works with more than 20 universities including the University of Liverpool, Glyndwr University and Southampton Solent University.

How can Click4Assistance’s Online Help Chat assist with deadlines?

Business Chat - Ornament

 

 

 

 

 

 

 

An online help chat system efficiently allows your teams to speak to multiple students simultaneously, unlike a telephone call. It is also 100% customisable which means it can integrate seamlessly within the design of your website. Online help chats are fully accessible allowing international and disabled students a means of communicating for free in real time, and files can be sent containing information in a digital format to make life easier for Universities and students alike.

A business chat can add real value to your marketing, outreach and recruitment campaigns. Start 2016 on a positive note by putting a stop to underperforming campaigns and instead re-invest your budget into something new and exciting for the New Year. With every University trying to make themselves as attractive to students as possible, it is important that your web presence is the best it can be.

Why universities choose Click4Assistance’s Live Chat System

Our friendly University Coordinators have years of experience within the education sector and will be happy to offer advice. For more information or for a free demonstration of our business chat software, contact us on Tel: 0845 123 5871, email us on theteam@click4assistance.co.uk or start a chat at www.click4Assistance.co.uk!

2015 has been a great year for us here at Click4Assistance and we believe 2016 will be even better. All the team wish you a Merry Christmas and a very successful 2016.



WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

Photograph of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

An image of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






SMALL OR MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

THE PUBLIC
SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.