Chatbot templates coming soon

Click4Assistance will soon introduce templates to our Bot Builder in our mission to create the best live website chat service, making it even easier to construct automated conversations with customers across various industries.

At Click4Assistance, we’re always looking for ways to improve your experience. That’s why we will soon introduce chatbot templates, giving you a head start on automated customer interactions. These will be available for multiple industries, including insurance, education, finance, healthcare, and hospitality, with the intent to add new templates regularly.

How chatbot templates could help you

Figuring out what you want your chatbot to say from scratch can be challenging. Programming the optimal series of interactions requires an in-depth understanding of the customer service landscape, tone of voice, and client pain points.

Because of this, many brands need a leg up. They would prefer to outsource the structure of these communications instead of trying to write and code everything in-house.

That’s where our new Click4Assistance visual Bot Builder chatbot templates come in handy. Today, this tool lets you create multiple chatbots quickly and easily without coding. However, you won’t need to enter any text in the future. Our templates will do it all for you.

Templates will offer a host of advantages compared to building interactions from scratch. For instance, they will come pre-programmed with the ability to automate answers to common questions. Therefore, you won’t need to add lists of FAQs.

They will also triage enquiries. Some will escalate to customer service representatives, while others remain in the chatbot environment.

In addition to this, they will qualify leads and gather information. Templates will provide your company with the information it needs to assess prospect value without administration.

The ultimate goal is to reduce your expenses and improve performance. Chatbot templates will make it easy to scale your business without increasing expenditure. You can cut workload while also providing customers with exceptional service at the same time.

How To Add Chatbot Templates Using Click4Assistance’s Visual Bot Builder

Adding chatbot templates using our visual Bot Builder is easy. Once you’re in the app, go to +ADD NEW FROM TEMPLATES. Then you will be able to choose from various templates, including those about:

• Automotive
• Education
• Estate Agents
• Finance
• Healthcare
• Hospitality
• HR
• Insurance

Templates appear in a convenient category menu. You can then begin editing the templates to customise them to your brand in the visual Bot Builder.

Click4Assistance will add new templates regularly, so keep checking back. Once your bot is up and running and you’ve finished configuring the conversation flow, you can select Pre-Chat or Offline. The bot will then overwrite any existing fields on the form.

Conclusion

Click4Assistance’s new chatbot templates promise to transform the visual Bot Builder experience. They will make it easy to construct new automated conversations with website visitors suitable for your industry.

Click4Assistance already offers one of the best live website chat service. Now we’re working to make our AI-powered and pre-programmed chatbot even more useful for you. Done correctly, you could see a tremendous reduction in customer service costs, improved satisfaction, and more conversions via your site.