Preview UK live chat system on your website

Increase your sales by installing our online sales chat

Trying to increase your online sales without real-time chat software is like doing business without a phone, but worse. Discover the massive importance of having real-time chat software on your website and the havoc it can wreak if you don't.

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Why it is important to have online sales chat.

In the digital age, the way you engage your visitors online is crucial for boosting sales. Real-time chat software can dramatically enhance your customer interaction, leading to increased conversions and higher customer satisfaction. Here’s why:

  • Customer confidence - An online chat icon reassures visitors that help is just a click away, making them more likely to complete a purchase.
  • Seamless navigation - Guide your customers through your website, helping them find products and services quickly.
  • Reduce cart abandonment - Address concerns and confusion directly, reducing the likelihood of customers leaving without purchasing.
Workers looking at online sales chat bar chart

Can you increase your online sales by installing our live chat software right now?

Absolutely! By installing our live chat software, you can see an immediate boost in your sales. However, the key lies in how you interact with your prospective customers. Our online chat application is one of the best tools available on the Internet. When used effectively, it can significantly increase your sales by providing:

  • Effective communication - Address customer queries and concerns promptly.
  • Personalised assistance - Tailor your responses to meet individual customer needs.
  • Professional support - Offer a professional touch that builds trust and reliability.

Testimonials and success stories

Don’t just take our word for it. Here’s what our satisfied customers have to say:

Increased Conversion Rates - "Our conversion rates have skyrocketed since we implemented Click4Assistance’s chat software. It’s an invaluable tool for our business."

Enhanced Customer Satisfaction - "The immediate support we can now offer our customers has led to significantly higher satisfaction ratings."

Ready to boost your sales?

Start increasing your online sales today with our powerful live chat software.

Request a demo

See how our software works and learn how it can improve your online communication

!

For security, a business email address must be provided. If you have a business website and use a public address such as gmail, hotmail etc. please contact 0845 123 5871 and speak to an account manager who will be able to help.

Online sales chat UK solution software dashboard

What are the benefits of choosing Click4Assistance?

AI Integration:

  • Enhance your chat support with AI-driven chatbots that provide quick responses to common queries and ensure 24/7 availability.
  • Automate routine tasks and FAQs, allowing your human agents to focus on more complex issues.

Customisable chat features:

  • Customise chat buttons, windows, and proactive invitations to match your website’s branding and design, providing a seamless user experience.
  • Advanced customisation options allow you to tailor the chat experience to suit different customer segments and business needs.
Click4Assistance analytics and reporting options

Analytics and reporting:

  • Utilise detailed chat statistics and reports to monitor performance, understand customer behaviour, and make data-driven decisions.
  • Track metrics such as response times, customer satisfaction, and conversion rates to continuously improve your chat service.

Proactive engagement:

  • Implement proactive chat invitations based on visitor behaviour, such as time spent on a page or scrolling activity, to engage potential customers before they leave your site.
  • Use targeted messages to offer assistance or promotions, increasing the likelihood of conversion.
Cyber security for onlines sales chat UK software solution

Enhanced security and compliance:

  • Our chat software is designed with robust security features and complies with industry standards, ensuring the safety and privacy of your customer data.
  • Features like secure data transmission and regular compliance checks help protect sensitive information and maintain customer trust.

The importance of online sales chat cannot be overstated. It is a vital tool for engaging visitors, providing real-time support, and resolving issues that could otherwise lead to lost sales. By integrating our advanced chat software, you can enhance customer satisfaction, increase conversion rates, and ultimately drive more sales.

Ready to transform your online sales strategy? Install our online sales chat software today and start reaping the benefits of real-time customer engagement.

online sales chats business charts

Real-Time interactivity significantly affects sales:

  • Providing immediate assistance helps resolve issues on the spot, reducing the chances of visitors leaving your site out of frustration.
  • Real-time chat can guide customers through the purchasing process, helping them find the right products and services quickly.

Availability and support:

  • Displaying an online chat icon signal to visitors that help is readily available, boosting their confidence in your business.
  • An always-available chat service ensures that visitors know they can get answers to their questions anytime, enhancing the overall user experience.

Instant resolution of purchasing issues:

  • Many online sales are lost simply because customers encounter problems during the purchasing process and cannot get immediate help.
  • Online sales chat provides the instant support needed to clarify doubts, resolve issues, and guide customers to complete their purchases.
  • By offering real-time assistance, you can significantly reduce cart abandonment rates and increase your conversion rates.
woman on an online sales chat

How can live chat help my business?

Benefits of live chat software

Integrating live chat software into your website offers a myriad of benefits that can transform how you interact with customers and drive your business forward. Here’s how live chat software can help your business:

Real-Time customer interaction and support

Real-time chat software allows you to engage directly with visitors the moment they land on your website. This immediate interaction:

  • Enhances user experience - Customers appreciate getting quick answers to their questions without having to wait for email responses or make phone calls.
  • Personalised assistance - Tailor your interactions based on the visitor's behaviour and needs, providing a more personalised experience that can lead to higher satisfaction and loyalty.

Immediate problem resolution

One of the most significant advantages of live chat is the ability to resolve issues instantly:

  • On-the-spot solutions - Address technical problems, guide customers through processes, and clarify product details in real-time.
  • Minimise frustration - Quick resolutions prevent potential buyers from leaving your site due to unresolved issues, thereby reducing bounce rates.

Increased customer satisfaction and trust

Customers feel valued when they receive prompt and helpful responses:

  • Build trust - Consistent, real-time support builds trust and demonstrates your commitment to customer service.
  • Higher satisfaction rates - Satisfied customers are more likely to return and recommend your business to others, driving repeat business and referrals.

Prevents sales losses due to communication gaps

Communication gaps can lead to missed sales opportunities. Live chat software bridges this gap effectively:

  • Always available - Ensure that no query goes unanswered, especially during critical decision-making moments for the customer.
  • Proactive engagement - Initiate conversations with visitors who might need help, preventing them from abandoning their shopping carts.

Boosts online sales by guiding visitors through the purchasing process.

Live chat can directly influence your sales figures by providing a seamless purchasing experience:

  • Guide to purchase - Assist customers in finding products, understanding features, and completing transactions smoothly.
  • Address last-minute doubts - Resolve any hesitations right before the purchase, which can be the final nudge customers need to buy.
Workers looking at online sales chat bar chart

Can you increase your online sales by installing our live chat software right now?

Boost sales instantly.

Yes, you can see an immediate boost in your sales by installing our live chat software. The process is quick and straightforward, allowing you to start engaging with customers right away. Once installed, the chat software provides:

  • Immediate engagement - Start conversations with visitors the moment they land on your website.
  • Quick Issue resolution - Address any questions or concerns instantly, keeping potential customers from leaving due to confusion or frustration.
  • Seamless integration - Our software integrates smoothly with your existing website, ensuring a hassle-free setup.

Importance of Effective Communication

Effective communication is at the heart of increased sales. Our live chat software enables:

  • Real-Time interaction - Engage with customers in real-time, providing the answers they need when they need them.
  • Personalised responses - Tailor your communication to each visitor's specific needs and questions, creating a more personalised experience.
  • Building relationships - Establish a rapport with visitors, turning one-time visitors into loyal customers.
Workers looking at online sales chat report on computer

Assurance of Significant Sales Boost

When used properly, our chat application can significantly boost your sales. Here’s how:

  • Guided purchases - Assist customers throughout their buying journey, from browsing to checkout, ensuring they find what they need and complete their purchase.
  • Increased conversions - Real-time support helps to convert visitors into customers by resolving doubts and providing reassurance during the decision-making process.
  • Enhanced customer experience - A positive interaction can lead to repeat business and customer loyalty, further increasing your sales over time.

The benefits of live chat software are clear. It enhances real-time customer interaction, provides immediate problem resolution, increases customer satisfaction and trust, prevents sales losses due to communication gaps, and boosts online sales by guiding visitors through the purchasing process. By integrating Click4Assistance’s advanced chat software, you can elevate your customer service and drive significant sales growth.

Ready to transform your online sales strategy? Install our online sales chat software today and start experiencing the benefits of real-time customer engagement.

image of free trial page for online sales chat uk software

Easy Installation Process

Installing Our Online Sales Chat is a Breeze.

Setting up our online sales chat software is quick and straightforward, allowing you to start engaging with your customers almost immediately. With just a few simple steps, you can integrate our powerful chat tool into your website and begin reaping the benefits of real-time customer support.

Step-by-Step instructions

1. How to register on our website

  • Begin by visiting our website and signing up for an account. The registration process is designed to be quick and user-friendly, requiring only basic information.
  • Upon registration, you will receive a confirmation email with your account details and a link to access your dashboard.

2. How to download the online chat application software

  • Once you have registered, download the chat application software from your account dashboard. The download process is fast, and our software is compatible with various operating systems to ensure a smooth installation.
  • Detailed installation guides and support documentation are available to assist you during this process. Our support team is also ready to help with any questions you may have.

3. How to add the scripts to your website in less than 5 minutes!

  • After downloading the software, you will be provided with a set of scripts that need to be added to your website's HTML code. This step integrates the chat functionality into your website.
  • We provide step-by-step instructions tailored for different website platforms, including WordPress, Joomla, Magento, and OpenCart. Our integration guides are designed to make this process as simple as possible.

4. See the online chat icon appear within minutes!

  • Once the scripts are added, the online chat icon will appear on your website. This visual element indicates to visitors that live support is available, encouraging them to engage with your business.
  • You can customise the appearance of the chat icon and window to match your website’s branding, ensuring a seamless and professional look.

5. Start Interacting with Visitors and Experience an Increase in Sales:

  • Begin using the live chat feature to interact with visitors in real-time. Address their questions, resolve issues, and guide them through the purchasing process. With immediate support, you will notice an increase in customer engagement and sales.
  • Utilise our comprehensive analytics and reporting tools to track chat performance and customer satisfaction, allowing you to continuously improve your customer service strategy.

Once installed, watch your online sales soar as you provide real-time support to your customers. Our live chat software not only enhances customer experience but also drives conversions by addressing visitor needs instantly.

The easy installation process means you can start benefiting from increased sales without any technical hassles. Our software is designed to integrate smoothly with your existing website infrastructure, allowing you to offer superior customer service from day one.

Testimonials and Success Stories

See what our clients say

Hearing directly from our satisfied customers is one of the best ways to understand the impact our live chat software can have on your business. Below are five testimonials from clients who have experienced significant sales increases and improved customer engagement after integrating our chat solution.

"Increased Sales and Customer Engagement"

"Since we started using Click4Assistance’s live chat software, our online sales have seen a remarkable 40% increase. The immediate interaction with our customers has significantly improved their shopping experience and increased engagement." - Linda M., Online Retailer

"Simplified Customer Support and Boosted Sales"

"Click4Assistance has streamlined our customer support process, allowing us to address queries and resolve issues promptly. This efficiency has not only boosted our sales but also enhanced our customer satisfaction." - Mark T., SaaS Company Founder

"Real-Time Solutions, Real Results"

"Implementing Click4Assistance's chat software has been a game-changer for us. Our sales have increased by 25%, and our customers love the real-time support they receive. It's like having a dedicated sales team available 24/7." - Jessica L., E-commerce Store Owner

"Enhanced User Experience and Higher Conversion Rates"

"Our conversion rates have improved dramatically since we started using Click4Assistance. The live chat feature provides our visitors with instant support, which has been crucial in turning potential leads into paying customers." - David P., Digital Marketing Manager

"Significant Increase in Customer Retention"

"Click4Assistance’s chat software has not only helped us increase our sales but also significantly improved our customer retention rates. The personalised support we can offer in real-time has made a huge difference in customer loyalty." - Emma R., Subscription Box Service CEO

Ready to Boost Your Sales?

Are you ready to take your online sales to the next level? With our advanced live chat software, you can provide real-time support, engage visitors, and convert them into loyal customers. Don't miss out on the opportunity to enhance your customer service and drive significant sales growth.

FAQ acronym in speech bubble graphic

FAQ Section

Frequently Asked Questions

We understand you may have questions about our live chat software. Here are some of the most frequently asked questions and their answers to help you get started.

Q: How does the chat software work?

Our chat software integrates seamlessly with your website, allowing you to provide real-time assistance to your visitors. When a visitor lands on your site, they can easily click on the chat icon to start a conversation with your support team. The software allows for instant messaging, file sharing, and proactive engagement, ensuring a smooth and interactive customer experience.

Q: Is it easy to install?

Yes, installation is simple and quick. You can have the chat software up and running in just a few minutes. Our step-by-step installation guides are designed to make the process as smooth as possible, and our support team is always ready to assist if needed.

Q: How soon can I see results?

Many of our customers see an increase in sales almost immediately after installing the software. The real-time interaction helps resolve customer queries promptly, leading to higher conversion rates and improved customer satisfaction from day one.

Q: What kind of support do you provide?

We offer comprehensive support, including setup assistance, training, and ongoing technical support. Our dedicated support team is available to help you with any questions or issues you may encounter, ensuring you get the most out of our live chat software.





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Register at Click4Assistance.co.uk, create an account, and launch our chat window application on your website. Experience the difference and transform the way you do business online.

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Trusted by 1000's of companies
Which? has integrated the click4assistance web chat software
UK Power Networks uses the UK's best live chat provider
The NHS uses the click4assistance live chat software
Honeywell is a customer of click4assistance, a live chat website provider
One Call Insurance uses click4assistance, the best live chat provider in the UK
Which? has integrated the click4assistance web chat software
UK Power Networks uses the UK's best live chat provider
The NHS uses the click4assistance live chat software
Honeywell is a customer of click4assistance, a live chat website provider
One Call Insurance uses click4assistance, the best live chat provider in the UK

Download web chat & Chatbot examples for your industry

Providing live chat software over 16 years for various different industries, including 25% of UK Universities with nearly 40% of our customer base comprising of Public Services, Charities and Insurance companies, we are specialists in these areas.

Click on your industry below to see examples of others using Click4Assistance.

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Contact Centres - live chat support software Contact Centres
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Selected industry icon.
OVL Group use the Click4Assistance live chat software. Iveco, a Click4Assistance customer uses our online chat software. Chat for websites is a Click4Assistance service used by HPI.
Uniquest use the UKs best live chat provider, Click4Assistance. Click4Assistance provide Your Business Voice web chat software. Allday PA have integrated our live chat software. Click4Assistance provide Capita with web chat software.
UK Power Networks integrated the Click4Assistance online chat software. Click4Assistance chat for website is used by Which? Honeywell's online chat is provider by Click4Assistance, the best live chat provider. Citizens Advice enhanced visitor communication with web chat software.
The Royal Holloway University of London use the Click4Assistance live chat software on their website. The University of Bradford use the UKs best live chat provider, Click4Assistance. Chat for websites is used by Solent University of Southampton. The University of Liverpool is a Click4Assistance client using live chat software.
Click4Assistance chat for websites powers the Lighthouse Group chat. Click4Assistance web chat software is used by One Call Insurance. South Yorkshire Pensions Authority uses the UKs best live chat provider.
Arden and Gem use the Click4Assistance live chat software. Click4Assistance provide live chat service for NHS Scotland. BMI Healthcare live chat website is powered by Click4Assistance. NHS Vale of York use the Click4Assistance web chat software.
Daniel Paul Grey online chat software is provided by Click4Assistance. Newlon Housing Trust uses the live chat software provided by Click4Assistance. The Click4Assistance web chat software is used by Swan. Web chat software provided by Click4Assistance for Bolton At Home.
Salford City Council are using live chat software powered by Click4Assistance. Redcar And Cleveland Borough Council are using the best live chat provider in the UK, Click4Assistance. The Click4Assistance online chat software is powering Blackpool Council's web chat. Click4Assistance provides live chat software for Buckinghamshire County Council.
The Click4Assistance online chat software is powering Blackpool Council's web chat. Web chat software is provided by Click4Assistance for East Sussex County Council. University of Essex online chat software is powered and provided by Click4Assistance. South West Water use the best live chat provider in the UK.
Click4Assistance provides a live chat software service for Benson For Beds. William And Son use the Click4Assistance web chat software. Harveys live chat software is powered by Click4Assistance. Revolution Bars Group use the Click4Assistance online chat software.
Right Management use the best live chat provider, Click4assistance. Stevensons use the Click4Assistance web chat software solution. Click4Assistance provides live chat for your website; IT Online Learning is a customer using the solution. Tubz have a live chat website with the implementation of the Click4Assistance chat software.
Alexander Hotels use the live chat software solution provided by Click4Assistance. Star Tours online chat is powered by the Click4Assistance web chat software. Live chat software by Click4Assistance powers YHA's online chat. Clairty uses the best live chat provider for their chat solution.
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Book your personalised demo

See the software in action and discuss your requirements with our experienced industry experts to achieve success with live chat, chatbots and much more!

  • Make it easier for your visitors to speak to your team
  • Increase leads, increase revenue
  • Decrease resources, save money

Thanks!

Your details have been received, we will contact you shortly to confirm the demonstration.

Book your personalised demo

See the software in action and discuss your requirements with our experienced industry experts to achieve success with live chat, chatbots and much more!

  • Make it easier for your visitors to speak to your team
  • Increase leads, increase revenue
  • Decrease resources, save money

Thanks!

Your details have been received, we will contact you shortly to confirm the demonstration.