Meet Arti: The AI Agent Chatbot Supporting Students and Staff 24/7
Across universities, colleges and training providers, support teams are handling more enquiries than ever — from prospective students navigating the application process to current students needing quick access to campus information and online services.
Meeting that demand, especially outside of office hours, can be a real challenge.
That’s where Arti, the AI agent chatbot from Click4Assistance, comes in.
Smarter Support, Without the Wait
Today’s students expect instant answers. They’re used to seamless digital experiences — and they expect the same level of service when engaging with your institution.
Arti is an intelligent AI chatbot that can handle everyday enquiries, guide users to the right information, and hand over to a human team member if needed. It’s available 24/7, understands natural language, and can be trained to reflect your institution’s tone and terminology.
With Arti on your website, students no longer have to wait until office hours to get help. And your support staff can spend more time focusing on complex or high-priority requests.
See Arti in Action
Watch our short introduction video to see how Arti works:
In just a couple of minutes, you’ll see how Arti:
- Welcomes website visitors and understands their intent
- Provides instant responses to frequently asked questions
- Transfers chats seamlessly to a live agent when needed
Supporting Students Through Every Stage
Arti can be configured to support students at every point of their journey — from their first interest in your courses through to graduation.
It can:
- Answer questions about open days, applications, student finance and enrolment
- Help students find key information quickly, such as timetables, contact details or support services
- Provide 24/7 reassurance during busy periods like Clearing or exam season
- Support wellbeing by directing students to help when they need it most
And because it learns and improves over time, Arti becomes more effective the longer it's in use.
Empower Your Support Team and Enhance the Student Experience
Arti is already making a difference for organisations that want to deliver fast, consistent and intelligent customer service — and education is no exception.
If you’re looking for a way to improve response times, extend support beyond office hours, and free up your team to focus on more complex needs, Arti could be the perfect fit.
Book a demo to find out how Arti could support your institution
