Click4Assistance glyph Flower shape graphic Rectangle shape
21 May 2013 | 5622 views

More Accurate Geo-Coding from UK Live Chat Software Provider

More Accurate Geo-Coding from UK Live Chat Software Provider

Click4Assistance have enhanced its built-in geo-coding, providing users with improved location targeting. Giving the website activity module increased accuracy when pinpointing visitor location across the world.

We’re dedicated to continually improving the Live Chat Software and Live Chat Tools functionality, and website activity is an extremely popular feature amongst our subscribers. Not only does it allow you to plot visitor location on a map, it’s a vital part of the marketing benefits provided by the Toolbox.


Location tracking works alongside other analytical information so you can truly understand your site visitors and make informed marketing decisions

 

Information such as how visitors reached your site, the pages they viewed and their overall visit duration allow you to identify trends and address them. For instance, is a particular keyword producing a higher conversion rate? Do visitors from different locations behave differently?

Your visitor’s location helps qualify leads and successfully segment visitors. For example, a business that only markets their products or services to the UK, could discount visitors from outside this region. This process allows you to streamline statistics and gain a true reflection of your return on investment.

Location tracking also enables you to monitor the uptake of your marketing efforts.

 

Branching out your digital advertising into a new country or region? 

You can monitor the uptake within the visitor activity reports, on a localised or worldwide scale.

Want to see which businesses are visiting your website? Well you can! Larger business names are available through the Visitor Management System.

Get all of our latest news updates by following us on Twitter and liking us on Facebook.

Popular Blogs

How Live Chat Software Improves Policy Renewals and customer retention in Insurance 02 Apr 2025

How Live Chat Software Improves Policy Renewals and customer retention in Insurance

Discover how live chat software can help insurance providers improve policy renewals and customer retention by enhancing communication, streamlining processes, and boosting customer satisfaction.

Read more
Top 10 common chatbot mistakes and how to avoid them 19 Feb 2025

Top 10 common chatbot mistakes and how to avoid them

Want to add live chat and chatbot to your website? Read this guide to the most common mistakes and how to avoid them first.

Read more
Meet Arti – The AI Chatbot revolutionising customer experience 14 May 2025

Meet Arti – The AI Chatbot revolutionising customer experience

Discover Arti, the AI chatbot from Click4Assistance transforming customer engagement with 24/7 instant support, human-like conversations, easy integration, and GDPR-compliant security. Book your free demo today!

Read more

Find out more

Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

Find out more
Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

Find out more
integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

Find out more

Discover more

Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

Download web chat and chatbot examples for your industry

Embrace new ways of engaging with your audience!