Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI Agents
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Agent Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

05 November 2012 Tips for using Online Chat Software | 4387 views

Our new Website and live chat software for websites is here!

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Related Blogs

16 December 2013

Why the New Small Business Saturday Initiative Spells Good News for Our Economy

22 January 2013

Check out our Extensive new online chat software reporting suite

10 January 2013

Happy New Year from Click4Assistance

Today’s launch of our new website and general release of the Toolbox, incorporating Live Chat Software for websites, marks the start of exciting new times for Click4Assistance.

The total remodel of the website integrates our brand identity

The new colour scheme into a modern eye catching design, allowing access to in depth information and resources on our Live Chat Software for websites. There’s a host of new pages, including everything you need to know about our new Toolbox. You can check out all the new features offered, or read the great things our customers are saying about us in our testimonials.

Video tutorials are coming soon, showing you everything Click4Assistance has to offer, and guiding you through everything from getting started to using the more advanced features included.

Popular Blogs

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Looking Ahead: Communication Technology in 2026

From intelligent support tools to more resilient systems, 2026 promises practical, meaningful improvements that make communication smarter, safer, and more effective for teams, customers, and organisations alike.

20 Oct 2025

Standing Strong: Surviving the AWS Outage

In the early hours of 20 October 2025, a major Amazon Web Services (AWS) outage rippled across the internet. Popular platforms from WhatsApp, Snapchat and Fortnite to Amazon’s own Alexa and Ring, went dark. For a few tense hours, parts of the digital world simply stopped working.

07 May 2026

Breaking Language Barriers in Live Chat

Click4Assistance has recently introduced translation functionality, providing organisations a new way to bridge communication gaps in real time. This feature allows operators to instantly translate incoming messages using ChatGPT, enabling smoother, clearer conversations.