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Our real-time chat software allows you to help your visitors live from your website. No longer you have to put them on hold when they call you or make them wait for your email reply. You can solve most of their problems instantly. All they have to do is click or tap your chat icon and you are there for them.
Another form of live help using our real-time chat software is taking your own initiative and offering assistance to your visitors who might be feeling stuck in a particular section of your website. Whether about to purchase or whilst browsing your products
Engagement these days happens everywhere whether it happens through real-time chat software, through your blog or via one of your social networking profiles. People are constantly talking to you or they are talking to each other. This is why we live in the conversation age. Businesses depend less on advertising and more on word-of-mouth publicity. This is why it is very important that you constantly talk to your visitors when they are on your website and the best way to do it is through our real-time chat software. It equips you with all the necessary tools you may ever need to have informed conversations with your visitors and customers and clients.
In order to be able to talk to people you need to know about them. Our live chat software UK tells you from which geographic location a particular visitor has logged on to your website. It also tells you which website he or she was visiting prior to coming to your website. If he or she was referred to you by a search engine you also know what keyword he or she used in order to be able to find your website – this is a great bit of information and it can help you steer your conversation towards the right topic. In a highly friendly and tabular format you can also see all the pages visited by your visitors so far and the current page he or she seems to be on while having a chat conversation with you. The amount of time he or she has spent on individual page will give you an indication of exactly what he or she is looking for.
Our Professional and Enterprise versions of our live chat facility give you complete integration and customisation. After all a business is the coming together of different components to reach a common goal. You might be using third-party CRM systems that you can directly integrate with our live chat facility to give you deep insight into the way people do business with you. Similarly, you can completely make our real-time chat software an integral part of your website by carrying out visual and branding customisation. In order to customise our real-time chat software you can either seek our help or you can hire your own web designer or programmer. These features are not available in the entry-level version.
The beauty of our live chat software UK is that you can use it just the way you want. It's like the soft clay out of which you can make anything. As mentioned above real-time chat software from the UKs leading live chat provider is completely customisable. It can totally become an integral part of your website. Wondering whether you are approaching your visitors at the right moment? You can set up automatic notifications so that you don't need to monitor individual visitors (after a while it is not humanly possible).
Can't remain online all the time? The advanced contact form feature that comes with our chat software allows people to leave messages for you so that you can get back to them when it's convenient for you. How is this feature different from sending you an email? Well, they don't need to leave your website in order to be able to send you an email. They can do it right there on your website and you have a hot lead in your pocket.
Want to experience the power of the chat software supplied by the UK’s leading live chat provider in real-time? Register on our website now for our free live chat software.
See the software in action and discuss your requirements with our experienced industry experts to achieve success with live chat, chatbots and much more!
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