04 July 2016
Celebrate “Take Your Webmaster to Lunch” Day
People can build friendly relationships with colleagues because of course, it helps the business run smoothly and those awkward moments at the coffee machine are awkward no more.
Things can get a little bit strange though, talking about certain things in work and not keeping the work life balance. Which is why going out after work hours with colleagues separates this type of communication. When working in the office, it doesn’t give one a chance to discuss much with their boss or colleagues, so why not take them out for lunch? One on one time can mean more time to discuss new innovations for the workplace, such as Live Chat.
Live Chat is a very easy implementation and will be a whiz for your webmasters to do. The script will be sent via email to be pasted in the common area of the web page. Job done! A chat box for website has many benefits that suits any business sector, whether that be Estate Agents, Online Retailers, Universities or Local Authorities.
Add an Alternative Communication Channel for Improved Engagement
So how can Live Chat really benefit an organisation?
Can improve the business reputation
Can score against competition – those who don’t own a Live Chat solution
As well as these benefits, a chat box for website also has features that make the solution, well, beneficial! For example, using the automatic navigation system means representatives can direct visitors to the correct page of the website, should they feel a little lost. Webmasters can make the website look as appealing as possible with many pages full of information etc. But there are always some customers who need a little more than the information given. Not to worry, operators can send documents through the file transfer feature, as an alternative to email.
How It Benefits the Customers
Offer instant support
Quick and less time consuming
Multiple enquiries can be answered at a time
Communication via Live Chat is all text based therefore much simpler than searching the web page for a phone number to call. With Live Chat, visitors are guaranteed a response and won’t have to wait long for it either! Starting a chat couldn’t be made easier for visitors, all they need to do is click the “Chat with Us” button and a chat window will pop up immediately. The instant communication system allows visitors to ask as many queries as they need, should they need answers regarding support, operators can use the routing feature to redirect them to the correct specialist representative.
So, why not take your webmaster out for lunch and impress them with your knowledge of the Live Chat software and maybe mention your admiration of their work! For more information on how a chat box for website can best affect your business, contact us on 0845 123 5871 or start a chat with us today.