15 June 2016
Chat on Your Website Clears Schedules for Summer Solstice
The tilt of the Earth’s semi axis is most inclined to the star that it orbits – aka Summer Solstice or The Longest Day. This year it takes place on the 20th June.
Working may feel like it’s the longest day every day, especially when there’s a multitude of calls to clients that have to be made! Talking to them for five minutes can sometimes feel like more, particularly when you’ve been on hold for a while. Emails can be just as bad! They can’t just be cleared without looking through and deciding what’s important. Chat on your website can help clear your schedule with simple questions being answered quickly and efficiently.
Both customers and companies can benefit from using chat on your website. Businesses are able to generate leads, convert sales and also give the great customer service their clients deserve! As for the customers, they can experience the instant and efficient replies, even quicker than sending and receiving a text.
The advanced routing system means that if a customer selects the sales team and they have a technical question, then the operator can simply direct them to the correct department that can answer their questions. Similar to this is the auto navigation system which allows representatives to direct visitors to the desired page of the website, should they be struggling to navigate around themselves.
Live chat is fully customisable allowing the company to brand the chat button and windows however they like. For summer solstice, why not add a smiley sun chat button that either sticks to the top or bottom of the page!
Click4Assistance Customer Cruise and Maritime Using Live Chat
Britain’s newest privately owned cruise line and 2016 heralds their 7th year of operating no fly cruises from a choice of 8 UK ports. Cruise and Maritime specialise in ocean cruises and river cruises and also have the option on their site to look “Before You Sail” allowing customers to look at pre sailing booklets, travelling to port, travel insurance or gift packages.
Their chat button can be found on all pages of their website so customers can start a chat wherever they are. Cruise and Maritime set up a live chat tool to assist customers when booking cruises and answer any questions they may have in the meantime.
So why not turn what feels like the longest day into the shortest with chat on your website, handy for clearing any schedules you may have. For more information, contact our dedicated account managers on 0845 123 5871 or drop us an email at firstname.lastname@example.org , Alternatively, start a chat with us by clicking the chat button.