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Chat on Your Website Clears Schedules for Summer Solstice
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15 June 2016

Gemma Baker

156

Chat on Your Website Clears Schedules for Summer Solstice

The tilt of the Earth’s semi axis is most inclined to the star that it orbits – aka Summer Solstice or The Longest Day. This year it takes place on the 20th June.


Working may feel like it’s the longest day every day, especially when there’s a multitude of calls to clients that have to be made! Talking to them for five minutes can sometimes feel like more, particularly when you’ve been on hold for a while. Emails can be just as bad! They can’t just be cleared without looking through and deciding what’s important. Chat on your website can help clear your schedule with simple questions being answered quickly and efficiently.

Both customers and companies can benefit from using chat on your website. Businesses are able to generate leads, convert sales and also give the great customer service their clients deserve! As for the customers, they can experience the instant and efficient replies, even quicker than sending and receiving a text.

Features Included

The advanced routing system means that if a customer selects the sales team and they have a technical question, then the operator can simply direct them to the correct department that can answer their questions. Similar to this is the auto navigation system which allows representatives to direct visitors to the desired page of the website, should they be struggling to navigate around themselves.

Live chat is fully customisable allowing the company to brand the chat button and windows however they like. For summer solstice, why not add a smiley sun chat button that either sticks to the top or bottom of the page!

Click4Assistance Customer Cruise and Maritime Using Live Chat

chat on your website cruise and maritime voyages

Britain’s newest privately owned cruise line and 2016 heralds their 7th year of operating no fly cruises from a choice of 8 UK ports. Cruise and Maritime specialise in ocean cruises and river cruises and also have the option on their site to look “Before You Sail” allowing customers to look at pre sailing booklets, travelling to port, travel insurance or gift packages.

Their chat button can be found on all pages of their website so customers can start a chat wherever they are. Cruise and Maritime set up a live chat tool to assist customers when booking cruises and answer any questions they may have in the meantime.

So why not turn what feels like the longest day into the shortest with chat on your website, handy for clearing any schedules you may have. For more information, contact our dedicated account managers on 0845 123 5871 or drop us an email at theteam@click4assistance.co.uk , Alternatively, start a chat with us by clicking the chat button.



WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

Photograph of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

An image of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






SMALL OR MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

THE PUBLIC
SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.