Share on facebook
Share on twitter
Share on pintrest
Share on linked-in
Share on google plus
Patriotism Makes Economic Sense – Use Indigenously Developed Click4Assistance Live Chat Software
Live Chat Blog Published On
Live Chat Blog Tags
Live Chat Blog Author
Live Chat Blog Views

24 March 2015

Gemma Baker


Patriotism Makes Economic Sense – Use Indigenously Developed Click4Assistance Live Chat Software

You must be wondering why an Internet-based company would advise you to go for indigenously-developed live chat software for websites when being on the Internet means an immediate access to global markets? 

We’re not trying to be contradictory here. You see, when it comes to economics patriotism it works from 2 angles, viz.

  • Bringing foreign exchange to the country
  • Encouraging economic activity within the country without compromising on quality


So when we talk about using our indigenously developed live chat software we don’t mean to say that you should compromise on quality, all we mean is, if you are getting a world-class product right at your doorstep, why not use it rather than scour the Internet to find something similar (not necessarily better) from a faraway country?


Does using our live chat software mean settling for something less?


Certainly not. Competition is good whether it is local or global. Competition compels us to create great products and services so any given day we would prefer competition over monopolistic advantages. But what if a product is as good as anywhere else in the world? If that is the case then why not go for something developed and marketed in your own country rather than boosting another country’s economy? Go for a better product but if there is a slew of better products, why not go for the product that is available in your country? This is what we at Click4Assistance are trying to convey.


Click4Assistance gives you one of the most advanced and comprehensive live chat software toolboxes available anywhere in the world. It is completely customisable. You can control every aspect of the software in order to tailor it according to your individual business needs and visitor behaviour.


Best, when you need support, it will be local support managed by local employees, who will be easily able to understand your problem compared to someone based in, let us say, Australia, France or the Philippines. For example, recently the Buckinghamshire County Council started using our live chat software on its website. Government websites are one of the busiest websites in the country and whatever support they need in order to seamlessly run their support system, it can be immediately provided without time zone differences and without cultural confusion. Again, we’re not trying to say that the overseas companies won’t be up to the mark, but local support is always, by default, better than overseas support.


Our live chat software gives you all the features your business will ever need


Whether you’re running a local store or an international business our live chat software toolbox comes with all the analytic and data analysis tools to give you precision details about your visitors and the sort of interactions your support employees have with them.


One of the greatest features of any software product is the simplicity of installing and customising and the level of complexity when it comes to analysing big data and giving you insight that is very hard to get otherwise. This, and much more you get with our live chat software for websites, totally developed by indigenous software engineers and programmers.


UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.


Live Chat Software Author


Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.


Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.


Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.


Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.