REPORTING

The advanced reporting suite is designed to deliver important statistics to make informed decisions regarding chat operations and visitor behaviour. Using vital information, managers are able to analyse chat operations and highlight strengths and weaknesses, identifying aspects to help improve business processes and operations.

Live Chat Software Report, Graphs and management information provide complete statistics

Web Chat Software Reporting Suite provides a range of dataset and charts

	Instantly view, save and download reports, or schedule for delivery directly to your inbox in PDF, Excel and CSV formats
	View configurable reporting periods in hourly, daily, weekly or monthly segments
	Apply multiple filters to display the information you require
	Interactive charts allows you to pull focus onto key areas of interest and mouse-over the data for precise information
	Integrate graphs for display in external systems

NOT JUST LIVE CHAT SOFTWARE

Multiple communication channels in one complete solution, developed and supported in the UK making it fully compliant for UK businesses. Use the links below to discover more tools and functionality available within the solution.

Experiences

Reporting

Integration

Live Chat

Dashboard

Messaging

ChatBot AI

Visitor Activity

Click2Call

smartContact

Promotions

Video Chat

Meeting Rooms

Download web chat & Chatbot examples for your industry

Providing live chat software over 16 years for various different industries, including 25% of UK Universities with nearly 40% of our customer base comprising of Public Services, Charities and Insurance companies, we are specialists in these areas.

Click on your industry below to see examples of others using Click4Assistance.