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Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.	AI Chatbot Enable chats to be handled automatically using our Chatbot AI system, with IBM Watson integration.	smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.	Messaging Communicate with visitors over multiple instant messaging systems.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Company

About Us Established in the UK at the origin of the live chat concept.	Managed Service Details of our managed chat handling service.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.
Vacancies Work for a growing company, view our latest opportunities.	Contact Us Easily contact our teams by phone, email and chat.

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Housing Associations Digitalising the Housing Association and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Insurance Making Insurance organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Blogs

THE UK LEADING WEB CHAT PROVIDER

An array of useful news produced over the last 10 years regarding various industries using out live chat communication tools, details on best practices and success stories.

City Councils Chat with their Constituencies
Live Chat on Website is Successful during Clearing
Engaging with Website Visitors Proactively and Reactively
Chat on Your Website Provides Cover All Year Round for Financial Companies
Bolsover Cruise Club Switches UK Chat Box for Website Provider
NHS NSS Procures Live Chat for Fit for Work Scotland Integration
Introducing the New Reporting Suite in ‘Experiences’ by Click4Assistance
Developing 'Experiences' by Click4Assistance
County Councils Success with Live Chat for Website
Be More Prepared for Key Dates with Live Chat for Website
It’s Getting Closer!
Claims Management Firm 4 Years Success with Chat for Website
Accessibility in Live Chat Integration
Health Industry will benefit from Experiences by Click4Assistance
Enhancing the Digital Experience
Introducing ‘Experiences’ Advanced Features
Live Chat for Website helps Councils Prepare for the General Election
Increase Student Engagement with Live Chat on Website
Live Chat for Website Software Cheat Sheet
Insurance Firm Jumps into Implementing ‘Chat on your Website’ Software
Prepare for Whitsun with Click4Assistance Chat Box for Website Software
CWP NHS Looks to Improve Health and Wellbeing with Chat Integration
B2B Live Chat: 5 Essential Steps to Success
The Exhilarating Expo
Local Authorities Improve Resident Communication with Live Chat on Website
Universities Benefit from Improved Student Services with Click4Assistance
Removals Company Go Panda Implements Live Chat
How Do Finance Companies Use Live Chat for Websites
How the New Click4Assistance Solution Will Benefit the Travel Industry
How Do Healthcare Charities Use Live Chat?
Are your Employees as Efficient as the Easter Bunny?
How Universities can Successfully Add Live Chat to Website?
How Are Your Residents Reacting to the Increase In Council Tax?
Providing Financial Services Successfully With Live Chat
Travel Companies Success with Live Chat Box for Website
Healthcare Organisations Successfully Use Live Chat Integration
Preparation is Underway for B2B Marketing Expo
The Differences Between B2B and B2C Live Chat
District Councils are turning to Live Chat on Website
Top UK Universities use Live Chat for Website Software
Something New and Exciting This Way Comes
Polaris Implements Chat for Website for e-trading Brokers
Convert Summer Holiday Sales with Live Chat Integration
Text Based Communication Aids People with Hearing Loss
Click4Assistance are coming to the B2B Marketing Expo in March
Give your Live Chat account some love this Valentine’s Day
The University of Manchester Implements Live Chat on Website for Several Schools
Privacy Concerns within Live Chat for Website
How to Address Questions about the Lifetime ISA with Chat on your Website
Have you Given up on Your 2017 Resolutions?
Heart Charity Cardiomyopathy UK’s Chat on Your Website Implementation
Travel Company Destinology Switch Live Chat Provider
What ‘Passengers’ Can Teach Us About Artificial Intelligence
Rise in Mobile Traffic for Online Retailers Shows the Importance of Live Chat Support
Are Your Email Strategies Working?
The Best Ways to Cross Sell and Upsell with Live Chat Services
Grove and Dean Utilises Live Chat For Website
The Psychology Behind Customising Live Chat on Website
Carlisle Eden Mind Meets Client Needs with Chat for Website
Cruise and Maritime Voyages Increases Bookings with Chat on Your Website Software
University of Essex Implements a Chat Box For Website System
Buckinghamshire County Council’s Chat Integration Success
Is Your Business Successfully Making Conversions?
Which? Improve Customer Service with UK Best Live Chat
Card One Banking’s Success with Live Chat on Website
Reports in Live Chat for Website Software
UK Multiple Sclerosis Charity Handle Enquiries via “Chat On Your Website”
Small Families Holidays Answer Queries via Chat for Website Software
Evaluating The Role Of Technology In Education
Blackpool Council Introduce Chat Box for Website
Best Live Chat Meeting Rooms within Click4Assistance
Add Chat to Website to Prepare for Christmas Sales
Budgeting for the New Minimum Wage
Live Chat on Website: Analytics and Proactives
Vapourlites Using a Chat for Website Solution
Orbital Travel Conducts Live Chat on Your Website Tool
University Recruitment Made Easier with Live Chat Box for Website
Sefton Council’s Live Chat Integration Story
What’s the LiFi Password?
How to Add Live Chat to My Website: Setting up an Account and Users
Black Friday Deal Preparation
Loan Provider Implements Live Chat on Website
The Psychology behind the Product
Health Organisations Implement Chat On Your Website Tool
Travel Media Awards
Chat Integration Help Universities Handle Enquiries for Upcoming Deadlines
Salford City Council and Their Journey with Live Chat
How to Add Live Chat to my website? Integrate Google Analytics
The Development of Technology: Shaping the Future
Offer a Spooky Service And Add Chat to Website
Large Insurance Firm Implements Live Chat for Web
The Power of a Smiley Face
Maintaining the Focus in Work
Encouraging Productivity and Feeling Motivated
NHS Digitalising Patient Service
Live Chat Html Software can Eliminate Overwhelming Emails
After the Olympics
Keeping up with Technology…Or at least Trying To!
How to Use and Benefit from an Automatic Navigation in Live Chat for Website System

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Click4Assistance UK Live Chat Software

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THE UK LEADING WEB CHAT PROVIDER

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