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Software overview A unique dashboard with flexibility like no other and a range of communication tools, explore the aspects which makes us the UK’s number 1 provider.	Dashboard Our unique, configurable control centre for your communication operations.	Live Chat Instantly engage with your website visitors via text based messages in real time.	Video Chat One or two way, face-to-face live video streaming and voice engagement.
Experiences Fully brand all visitor facing buttons and windows to define your customers’ experience.	AI Chatbot Enable chats to be handled automatically using our Chatbot AI system, with IBM Watson integration.	smartContact Collect visitor details using easy to add, customisable enquiry forms.	Click2Call Instant connection via a free phone call over the normal phone network.
Reporting Comprehensive management information is available within our advanced reporting suite.		Meeting Rooms Instant text based collaboration with multiple participants simultaneously.	Promotions Display latest information or special offers and automatically redirect visitors to the relevant page.
Integration Integrate with existing systems, Google Analytics and social media platforms.		Visitor Activity Live monitoring of visitor behaviour as they browse your website.	Messaging Communicate with visitors over multiple instant messaging systems.

Security

Security overview

A synopsis of our system and company security.

GDPR

Ensure your live chat fully complies with GDPR.

Infrastructure

Systems architecture ensuring Security by design.

Policies

An overview of policy structure to ensure security.

Company

About Us Established in the UK at the origin of the live chat concept.	Managed Service Details of our managed chat handling service.	Resources Need help? Download our guides or view how-to videos.	Partnerships Add value to your clients and earn recurring revenue.
Vacancies Work for a growing company, view our latest opportunities.	Contact Us Easily contact our teams by phone, email and chat.

Clients

Clients overview Working successfully with a range of industries and clients.	Auto Traders Bringing online dealerships to life with digital showrooms.	Contact Centres Satisfying the needs of contact centre environments.	Estate Agents Digitalising the Estate Agent and property experience.
SME Increasing sales and leads for Small/Medium Businesses.	Finance Making Financial organisations more accessible.	Healthcare Changing communication within the Healthcare industry.	Local Authorities Supporting local authorities and their residents online.
Corporate Meeting the specific needs of Larger Organisations.	Retail Providing innovative ways to increase ecommerce sales.	Travel Delivering the high street Travel Agency experience online.	Universities Improving student engagement within UK Universities.
Public Sector Digitally transforming Public Sector communication.

Blogs

THE UK LEADING WEB CHAT PROVIDER

An array of useful news produced over the last 10 years regarding various industries using out live chat communication tools, details on best practices and success stories.

Blackpool Council Introduce Chat Box for Website
Best Live Chat Meeting Rooms within Click4Assistance
Add Chat to Website to Prepare for Christmas Sales
Budgeting for the New Minimum Wage
Live Chat on Website: Analytics and Proactives
Vapourlites Using a Chat for Website Solution
Orbital Travel Conducts Live Chat on Your Website Tool
University Recruitment Made Easier with Live Chat Box for Website
Sefton Council’s Live Chat Integration Story
What’s the LiFi Password?
How to Add Live Chat to My Website: Setting up an Account and Users
Black Friday Deal Preparation
Loan Provider Implements Live Chat on Website
The Psychology behind the Product
Health Organisations Implement Chat On Your Website Tool
Travel Media Awards
Chat Integration Help Universities Handle Enquiries for Upcoming Deadlines
Salford City Council and Their Journey with Live Chat
How to Add Live Chat to my website? Integrate Google Analytics
The Development of Technology: Shaping the Future
Offer a Spooky Service And Add Chat to Website
Large Insurance Firm Implements Live Chat for Web
The Power of a Smiley Face
Maintaining the Focus in Work
Encouraging Productivity and Feeling Motivated
NHS Digitalising Patient Service
Live Chat Html Software can Eliminate Overwhelming Emails
After the Olympics
Keeping up with Technology…Or at least Trying To!
How to Use and Benefit from an Automatic Navigation in Live Chat for Website System
Chat for Website Assists Results Day
Customer Service doesn’t Have to be Serious All the Time
Local Authorities Dealing with Social Care through Live Chat Integration
How to Add Live Chat to my Website? Use a Live Chat Plug-in
Victory over Japan Day
The Day Britain Made History
Fill the Descent of Physical Sales with Digital
Get Creative with Click4Assistance Live Chat For Web
Click4Assistance Web Chat System Helps Financial Companies Comply to FCA and PCI Regulations
Launch of the iPhone
Using Predefined Replies within a Live Chat HTML
Live Chat Software: The Priory Group Success Story
Live Chat Services can Benefit Events Similar to Comic Con
The Olympics are Starting
Embrace Stick out your Tongue Day-Implement Video Chat Plug-in for Website
Live Chat Integration Assists with University Open Days
Chat for Website Provides In-depth Customer Feedback
Suffolk County Council Uses UK Live Chat For Website
How to Embrace Your Geekness and Implement Chat on Your Website
How to Add Live Chat to my Website? Choose a Solution that Proactively Engages Visitors
The Best Live Chat Apps are Secured with Encryption
Add Chat to Website to Convert your Summer Traffic
Celebrate “Take Your Webmaster to Lunch” Day
Website Chat Software Provider Click4Assistance are Proud to Support P.O.R.T
Angel Underwriting, Celebrating 10 Years with Click4Assistance Web Chat System
BMI Healthcare: Web Chat Software Improves Service
Plan an Armed Forces Day Event with Live Chat on Website
The EU Referendum – Should We Stay or Should We Go?
Handle Holiday Enquiries More Efficiently with Live Chat Services
Chat for Website Helps Universities with Pre-Clearing
Chat on Your Website Clears Schedules for Summer Solstice
West Dorset Council Implements Chat Integration
How to Add Chat to my website: Chat Windows - Embedded or Pop-up? The Pro’s and Con’s
Reporting Bugs on Social Media
Prepare for the Euros with Chat on Your Website
Heat up your Sales this Summer with Live Chat Software
Web Chat Software Provider Click4Assistance Supports Trooping The Colour
Start a Chat Through SMS
The Future of Technology
Cancer Research: Improving Patient Care with Live Chat Services
Web Chat System Helps with Travel Enquiries During a Crisis
Live Chat for Website is Accessible for Everyone
Augmented Reality, Out of this World
Bradford University Turns the Big 50 This Year!
Spring Clean This May With Chat for Website
Sunderland City Council uses “Chat On Your Website” Software to Improve Online Services
How to Add Live Chat to My Website - Chat Buttons – Embedded or Sticky, What’s The Answer?
WhatsApp Improves Encryption
Add Chat to Website To Help Relieve Your Receptionist's Workload
Make Your Website Work Harder Not Your Employees!
Setting Up Live Chat On Website Helps Those with ‘Mayfever’!
Why Website Chat Software Interlinks as a Customer Service Tool
Training Staff To Give Great Customer Service Through Web Chat System
Attractions: Charm Your Visitors with Web Chat Software
Live Chat Service Helps Enquiries Regarding Pet Insurance
Roll Up, Roll Up, for Click4Assistance Travel Industry Live Chat on Website Webinar
Live Chat for Website: SaaS Vs Self-Hosting
Chat On Your Website Supports University Deadlines
Chat Integration Converts Website Traffic
How Chat For Website Can Aid School Admissions
How to Add Live Chat to My Website: Compatible with Mobile Devices
The Aftermath of The Privacy Shield
The Best Live Chat Increases Online Sales
Mayday! Add Chat to Website in Preparation for Bank Holiday Shopping Sprees
Estate Agents - Face Spring with Chat on Your Website
Live Chat Integration Helps Charities
Chat For Website: Customer Service is No Joke
Best Live Chat: It’s Customer Service not an Easter Egg Hunt
Chat Box for Website Provides Better Communication For Universities

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THE UK LEADING WEB CHAT PROVIDER

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